KYC & AML Policy

Stake maintains a comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) framework as part of its commitment to operating a secure and compliant platform for users in India. These measures are in place to verify the identity of each account holder, safeguard user funds, and prevent financial crime across all transactions. The policy outlines the obligations Stake fulfils and the responsibilities users carry when accessing the platform.

Purpose of the KYC and AML Framework

Stake applies KYC and AML procedures to confirm user identities, prevent fraud, and uphold the integrity of all financial activity on the platform. These controls are maintained in accordance with applicable regulatory requirements and reflect the platform’s commitment to user safety and fair play.

The framework is designed to ensure:

  • Fair play is upheld across all games and wagers on the platform;
  • User safety is preserved through robust identity verification and account protection measures;
  • Full transparency is maintained in how personal data and transactions are handled;
  • Regulatory compliance is observed in line with applicable laws and reporting obligations;
  • The platform remains free from exploitation for illicit financial purposes.

KYC Requirements and Identity Verification

Every new user is required to complete an identity check before accessing certain features or processing withdrawals, and document submission may be requested at any stage of account use. The verification process is designed to confirm that the account holder is who they claim to be and that the information provided is accurate.

Documents that may be requested during ID verification include:

  • A valid government-issued photo identity document, such as a passport, national identity card, or driver’s licence;
  • Proof of residential address, such as a recent utility bill or an official government correspondence;
  • Confirmation of ownership of the payment method used for deposits or withdrawals;
  • Additional supporting documents where enhanced due diligence is required based on risk assessment.

AML Measures and Security Controls

Stake applies a structured set of security measures to detect, prevent, and report money laundering and other illegal financial activity across the platform. These controls are embedded into both account management and transaction processing to ensure ongoing compliance.

Active AML controls include:

  • Continuous transaction monitoring to identify unusual or potentially suspicious activity;
  • Automated detection systems that flag transactions matching predefined risk criteria;
  • Enhanced due diligence applied to accounts or transactions assessed as higher risk;
  • Manual review of large transfers or patterns that deviate from expected user behaviour;
  • Risk scoring applied to user accounts based on activity, geography, and transaction history;
  • Screening of users against international sanctions lists and politically exposed persons (PEP) databases;
  • Reporting to competent authorities where there are reasonable grounds to suspect financial crime.

Prohibited Activities

Certain actions are strictly prohibited on the platform as they undermine the integrity of KYC and AML controls and violate the platform’s terms of service. Any account found to be engaged in such conduct will be subject to immediate enforcement action.

The following activities are not permitted:

  • Operating or attempting to operate multiple accounts under the same or different identities;
  • Submitting forged, altered, or stolen documents during the document submission or ID verification process;
  • Using the platform to launder funds or to conduct transactions linked to illicit activity;
  • Manipulating platform systems, games, or payment processes in an unauthorised manner;
  • Sharing, selling, or transferring account access to any third party;
  • Making deposits or withdrawals using payment instruments that do not belong to the registered account holder;
  • Providing false or misleading information about one’s identity, address, or source of funds.

Consequences of Non-Compliance

Any breach of the KYC or AML policy will result in enforcement measures proportionate to the nature and severity of the violation. Users found to be in breach may face temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent regulatory or law enforcement authorities where applicable.

User Responsibilities

Each account holder bears a direct responsibility for ensuring that all personal data provided to Stake is accurate, complete, and kept up to date at all times. Users are required to complete the identity check and any additional document submission requests within the timeframes specified by the platform. Failure to respond to verification requests in a timely manner may result in restricted access to account functions, including withdrawals. Users must ensure that all payment methods used on the platform are registered in their own name and that no third-party instruments are used. Any suspicious activity observed on an account, including unauthorised access or unexpected transactions, must be reported to Stake’s support team without delay.

Fair Play and Transparency Standards

Stake is committed to maintaining a platform environment built on fair play and transparency, ensuring that all users operate under equal and clearly defined conditions. These principles are not merely procedural; they form the foundation of a safe and trustworthy platform for all users in India.

The platform upholds the following standards:

  • Full compliance with applicable KYC and AML regulations and reporting obligations;
  • Strict confidentiality and lawful protection of all personal data collected during the verification process;
  • Ongoing monitoring for suspicious activity to preserve the security of every account;
  • Active prevention of manipulation, collusion, and unfair conduct across all platform features;
  • Accessible user support for matters related to account protection and safety;
  • Shared responsibility between the platform and its users in maintaining a secure environment;
  • Equal terms and conditions applied consistently to all registered account holders without discrimination.

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